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During the pandemic, retailers were forced to embrace e-commerce. But some found that they struggled to maintain customer loyalty as consumer expectations changed and purchasing patterns shifted. As a result of formidable competition like Amazon, they discovered, customers have low patience for sites that don’t present them with what they want. According to research from…
Walmart is introducing another perk designed to sweeten the deal for its Walmart+ membership program — the retailer’s answer to Amazon Prime, which today offers a combination of free shipping, fuel discounts, contact-free checkout, exclusive deals, free streaming, and more. On Wednesday, the Walmart+ subscription will gain a new cashback in the form of digital…
Supply chain shortages and high gasoline prices have forced consumer packaged goods companies to manage trade more effectively over the past year to compete with other brands. Add in a worker shortage, and some brands are finding third parties they relied on are “dropping the ball when it comes to promotion execution,” Alexander Whatley, CEO…
Stores face new challenges in a world forever changed by the pandemic. Amazon and other tech giants are encroaching on their business. But perhaps more urgently, supply chain snarls haven’t gone away, presenting retailers with a host of inventory issues. In a March Retail Insights survey, seven in 10 (71%) shoppers said they felt that…
A new Pinterest feature will allow consumers to see what furniture or other home décor items will look like in their own home, using augmented reality (AR). Similar technology has already been put into place by major retailers, like Amazon, IKEA or Wayfair, as well as others in the home design space, like Houzz. In…
Foxtrot is changing the way we think about convenience stores, and just picked up $100 million in new Series C funding to expand its brick-and-mortar footprint to 50 new retail locations in the next two years. We last looked in on Chicago-based Foxtrot in early 2020, just before the world was shook by the global…