Our Story

Shane Sparks, the visionary behind Pro iDoctor, embarked on his journey in the cell phone repair industry during his tenure at The News-Press, a prominent Fort Myers-based newspaper in Florida. The catalyst for his passion occurred when his supervisor, Chris R., approached him with a broken company iPad Air, seeking Shane’s expertise for its repair. Leveraging his prior computer repair experience gained through a rigorous high school training program, Shane fearlessly accepted the challenge.

With a few instructional videos from reputable sources such as YouTube, Shane skillfully and flawlessly completed the repair. Recognizing his remarkable talent, his boss entrusted him with additional iPads, solidifying Shane’s growing reputation. Inspired by his success, Shane invested the earnings from these initial repairs in a comprehensive training course, ultimately achieving certification in the field. This pivotal moment led him to establish a modest booth within his local flea market, marking the birth of Pro iDoc in 2015 when Shane was merely 18 years old.

In 2017, Pro iDoc transformed into Pro iDoctor following the acquisition of the domain ProiDoctor.com. Since then, our company has experienced exponential growth, bolstered by a team of exceptional professionals dedicated to addressing all your repair needs. At Pro iDoctor, we take immense pride in our commitment to excellence, ensuring that our team remains the epitome of expertise in the industry.

Contact Info

Phone: 682-777-4277

Email: Moises@ProiDoctor.com


Our Team

Shane Sparks

Founder and Lead Tech of DFW

Moises Duran

iPhone Repair Tech in Dallas-Fort Worth

Chris Krizmo

Lead Tech of SWFL

The next person on our team could be you! 

Contact Us

We have Techs available all over the US.

Headquarter - Irving, TX.

Home Office: 1409 Ben Dr. Irving, Tx. 75061

Phone Number: (214)-900-9162

Email: ProiDoctor@gmail.com


Monday – Friday 9am – 6pm 

Saturday 10am – 5pm Saturday

Closed on Sunday

SWFL Region

Covering all of Southwest Florida

Phone Number: (239)-674-3833

Email: SWFL@ProiDoctor.com

Hours: 24/7 365 days a year

Dallas - Fort Worth Metroplex

Covering all of the DFW area

Phone Number: (214)-900-9162

Email: DFW@ProiDoctor.com

Hours: 24/7 365 days a year

New York, NY. Metroplex

Covering all of Southwest Florida

Phone Number: (239)-674-3833

Email: SWFL@ProiDoctor.com

Hours: 24/7 365 days a year